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Privacy Policy

Last Updated: September 3rd, 2024

This Privacy Policy governs the manner in which DATA PARTS SHEPPARTON (hereafter also referred to as “Data Parts Shepparton” “we” and “us”) collects, uses, maintains and discloses information collected from users (each, a “User” or “you”) for our software, websites, products, and services (together, collectively the “Service”).  By accessing the Service, you acknowledge and agree to this Privacy Policy and also agree to the Terms of Use of our Service.

This Privacy Policy does not apply to the data you input into our Service, or the files generated by using our Service (“Your Content”).

We reserve the right to make any changes to our privacy policy at any time, notice of which may be posted on this privacy page.  Users must refer back to our privacy policy to read any changes in our privacy policy.

Information We Collect

Account Information.  When establishing an account with our Service, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”).  Personal Information that we collect may include, but is not limited to, your name, mailing address, phone number, and email address.

Usage Data.  Besides the Personal information, we may also collect other information regarding your activity during your use of the Service including, but not limited to, session duration, time between sessions, searches made during a session, actions taken, log in time, log out time, and other behavioral data (collectively, “Usage Information”).

Location Data.  We collect your IP address and infer location information such as city or postal code from your IP address, as needed, in order to provide the Services or send you communications.

When you use the Service, our servers automatically record information that your browser sends whenever you visit our Service.  This information may include, but is not limited to, your computer’s Internet Protocol address (IP address) or other identifier, your general location, browser type, the web page you were visiting before you came to the Service, and in-bound tracking, namely, the source (ad, social media channel or blog, search engine) which made you aware of the Service.

We may collect the information provided in your feedback, questions, information provided when you interact with our technical support representatives.  Your conversations with our technical support representatives may be recorded and monitored to improve our service, troubleshoot and protect against errors, and process and resolve your complaints or questions.  We may also collect and use any files that you send to us for troubleshooting in order to improve our Service.

How We Use the Information Collected

The Personal Information and Usage Information we collect from the Service will be used mainly as follows: (i) to confirm your software license and confirm product activation; (ii) to provide, maintain, protect and improve the Service (including data analytics), (ii) to respond to your submissions, questions, comments, requests and complaints and provide customer service; (iii) as part of our efforts to keep the Service and integrations safe and secure; (iv) to protect Data Parts’s rights or property; (v) for internal operations, including troubleshooting, data analysis, testing, research, customization, and improvements to service and experience on the Service; (vi) to send you confirmations, updates, security alerts, and support and administrative messages; and (vii) for any other legitimate business purpose for which the information was collected. We may use information to provide online advertising on the Service and to send you information we think may be useful or relevant to you. You may opt out of email marketing by using the unsubscribe link in a marketing email or you may opt out by altering your account settings.

We may anonymize and aggregate data collected through the Service and use it for any purpose and share with other partners or third parties.

Sharing Information with Third Parties

Data Parts may share your information: (i) where your consent is obtained, such as when you choose to opt-in to the sharing of data; (ii) with vendors and service providers retained in connection with provision of the Service, including for data analytics purposes (iii) to comply with law enforcement requests and legal process (such as a court order or subpoena) legal action or law enforcement (“Legal Reasons”); (iv) to enforce or apply this Privacy Policy, our Terms of Use  or our other policies or agreements; (v) respond to your requests; (vi) protect Data Parts’s, your, or others’ legal rights and/or property (“Prevent Harm”); or (vii) if Data Parts is involved in a merger, acquisition or asset sale, in which case the use of your information will be governed by the provisions of the Privacy Policy in effect at the time Data Parts collected such information.

Service Providers, Business Partners and Others

Data Parts does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.  We are not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Data Parts site. We encourage you to ask questions before you disclose your personal information to others.

Security

The security of your personal information is important to us.  Your Data Parts account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully and keeping your password and computer secure by signing out after using our services.  Each password owner is responsible for keeping the password confidential and safe, as Data Parts has no control or responsibility for this type of user information. You agree not to disclose or share your user information and/or password with any third party. You are responsible for any activity using your account, whether or not You authorize that activity.  Please immediately notify Data Parts of any unauthorized use of your account.

Data Parts encrypts sensitive information (such as credit card number) using secure socket layer technology (SSL).  Data Parts follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Data Parts receives it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.  Your data may be lost during transmission or may be accessed by unauthorized parties. We do not accept any liability for direct or indirect losses as regards the security of your Personal Information or data during its transfer over the Internet.

Cookies & Tracking Technologies

Data Parts uses a variety of technologies to help us better understand how people use the Site.

A cookie is a small data file sent from a web site to your browser that is stored on your computer’s hard drive.  Data Parts uses our own cookies for a number of purposes, including to access your information when you sign in; keep track of preferences you specify; display the most appropriate content based on your interests and activity on Data Parts; estimate and report Data Parts’s total audience size and traffic; conduct research to improve our content and services.  You can configure your browser’s settings to reflect your preference to accept or reject cookies. If you reject all cookies, you will not be able to take full advantage of services offered by the Site.

 Data Retention

Data Parts will retain your Personal Information for as long as your account is active or as needed to provide you services.  If you no longer want Data Parts to use your information to provide you services, you may close your account. In some instances, we will delete or anonymize the information you provide to us after it is no longer needed.  We also keep information about you and your use of the Service for long as it is necessary for our legitimate business interests, legal reasons (e.g., legal requirements to keep data), and to prevent harm to Data Parts and/or its users.

Updates to Privacy Policy

If we make any material changes to this Privacy Policy, we will post a notice on the website or application notifying users of the changes. In some cases, we also may send an email notifying users of the changes.  You should check this website periodically to see if any recent changes to this Privacy Policy have occurred.

Contacting Us

This Policy is part of the Terms of Use of the Service, and any use of the Service is governed by those Terms of Use.  If you have any questions about this Privacy Policy, please feel free to contact us.